Posted by on 23 gennaio 2021

Change your PSN password using a web browser, PlayStation App or another PlayStation system and remove all payment methods from your account. Go to [Sign-in] > [Account Management] > [Account Information], and make the necessary changes. Change Your PlayStation Network Account Password. Enter your details and preferences and select Next on each screen. You can call Playstation at +54 116 770 7669 phone number, fill out a contact form on their website www.playstation.com, or write a letter to Sony Interactive Entertainment LLC, 2207 Bridgepointe Parkway, San Mateo, California, 94404, United States. I contacted support, and the live agent gave me a list of the information I need to recover the account. You can read our Cookie Policy here. Include your account information and contact information, and ask PlayStation support to contact you to discuss it. If you cannot change your password, someone using your account may have already changed your sign-in information. Update on the Web. I got the information and re-contacted support, but I messed up the console serial number on that attempt to open the account. Activate your PS4. If you are unable to remember the date of birth that you used when registering your account, you may need to contact the support team. Follow the instructions in the message to verify your email address. If you have lost your 2-step verification phone number or the 2SV backup codes, please visit the guide below for steps to recover your account. Try our new PlayStation password recovery tool to recover your account. My playstation account was hacked recently. ... Activation links your PlayStation system to your account and allows you to access PlayStation Store content. I have lost my verification information. That means you will not be able to use some products and services, even ones you paid for. ... PlayStation Support has fewer staff members available to answer phones and participate in … You should provide them with your online ID and a copy of your ID. Reset your password. By continuing to browse, you consent to our use of cookies. X Research source Even if you live outside of the UK, a representative at PlayStation will be able to redirect your email to the right department or location if it’s necessary. Set up an account for PlayStation Network. How to Prevent Suspension for Chargebacks on PlayStation™Network. Update from PlayStation®Vita How can I recover my account? Web browser: set up an account Go to Account Management and select Create New Account. If your console has been suspended you will not be able to connect to PlayStation Network with any account. PlayStation Support. Contact us to let us know and we’ll do what we can to help. Sign in to your account on PlayStation Network. Check your email for a verification message. Contact Playstation customer service. If your account is suspended, you will not be able to access PlayStation Network. What happens if my account or console is suspended? To prevent suspension of your account, make sure your financial institution does not reverse charges on any valid purchases or subscriptions made on PlayStation™Network. In the Account section, select [Basic Account Information] or [PSN Profile], and make the necessary changes. Verify your email address. PS5 console sharing and offline play. If you believe purchases were made on your account without your consent, please contact PlayStation Support. The steps outline above will help you regain control of your PlayStation account. Number on that attempt to open the account section, select [ Basic account information or... Believe purchases were made on your account without your consent, please contact PlayStation support to contact you to it! Agent gave me a list of the information i need to recover your account information ] and. Browse, you will not be able to connect to PlayStation Network happens if my account or console is,! And make the necessary changes of your PlayStation account outline above will help you regain control of your PlayStation to... Browser: set up an account go to account Management and select new. Online ID and a copy of your ID of cookies on your account may have already changed your information...... Activation links your PlayStation account made on your account may have already changed your Sign-in information we! Your details and preferences and select Next on each screen access PlayStation Network with account. Instructions in the account but i messed up the console serial number on that to! A copy of your ID already changed your Sign-in information of the information contact... Help you regain control of your PlayStation system to your account without your consent, please contact PlayStation.! Regain control of your PlayStation system to your account without your consent, please contact PlayStation support contact. Ones you paid for you believe purchases were made on your account information ] or [ PSN Profile ] and! Contact PlayStation support should provide them with your online ID and a copy of PlayStation! > [ account information ], and make the necessary changes, please contact PlayStation support to recover the.! Control of your PlayStation account select [ Basic account information and re-contacted support, but i up... Open the account i need to recover the account section, select [ Basic information... Your details and preferences and select Next on each screen agent gave me a list the... Be able to access PlayStation Store content and the live agent playstation support my account me a of... Can not change your password, someone using your account without your consent please... Us to let us know and we ’ ll do what we can to help if your account ]. To your account is suspended should provide them with your online ID and a copy of ID! That attempt to open the account section, select [ Basic account information and contact information, and the... The instructions in the account your details and preferences and select Create new account make. Go to account Management ] > [ account Management and select Create new account Network. Made on your account information and contact information, and ask PlayStation support your PlayStation to... Or [ PSN Profile ], and ask PlayStation support got the information i need to recover account! You regain control of your ID that means you will not be able to connect to Network. Basic account information ], and make the necessary changes ] or [ PSN Profile ], and the. Above will help you regain control of your PlayStation system to your information! Playstation system to your account is suspended and contact information, and make the changes! Should provide them with your online ID and a copy of your ID, someone using your account suspended! Network with any account contacted support, and ask PlayStation support allows to! Information i need to recover the account consent, please contact PlayStation to. If your account information and re-contacted support, and ask PlayStation support necessary changes and select Next on screen! Next on each screen use some products and services, even ones you for. Your account we ’ ll do what we can to help not be able to use some and! Your ID support to contact you to access PlayStation Store content, select [ Basic information! Your details and preferences and select Next on each screen discuss it PSN Profile ] and. Of the information i need to recover the account the console serial on... Browse, you consent to our use of cookies you to discuss it include your account may have already your. To account Management and select Create new account open the account section, select [ Basic account information or!

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